FAQ’s

Frequently Asked Questions

How much does the MLT System cost?

Our Market 20 Solution allows you to market up to twenty (20) listings for $24.95 per month. The initial sign up price will vary depending on how many Instant Listing Info! Rider’s you purchase.

Market 21+ Solution – Contact us at support@mylistingtalks.com for pricing on 21 or more listings.

All Solutions Include a configurable personal greeting, the ability to create up to twenty (20) audio listing tours, web portal access and a personal voice mail box.

Is there a contract required to use this service?

No, there is no contract required! You pay for the service monthly. If for any reason you are not completely satisfied with our services you can cancel your subscription any time you choose. Your service will continue through the month you paid for.

Is there a one time set up fee, or annual fee?

No, there are no hidden fees of any kind! 

Are there per transaction fees?

No, there are no transaction fees.

Is there a charge per minute to the realtor after an established threshold is exceeded?

No, there are no hidden fees of any kind!

How many people can use an individual account?

A subscription to MLT’s service is for one (1) active licensed real estate agent only. You can share your subscription if you choose to but the system is only capable of recording one greeting and establishing one PIN number.

How many people can call my MLT phone number at one time?

Our system can take unlimited calls at a single time. You will never miss a prospective buyers call.

Can I get more than 20 audio listing tours?

Yes you can. Contact us at support@mylistingtalks.com for pricing on 21 or more listings.

Can I order 7 Rider's instead of 10, or 16 instead of 20?

No, we only provide Rider’s in packs on 10, or 20. Keep the extra Rider’s as spares in case one get damaged or lost.

How long does it take to ship me my Rider signs?

Once you have completed the checkout process, you should expect to receive your Rider Signs within 5-7 business days.

What do I do if one or more of my Rider Signs are damaged, or get lost?

Go to the “My Dashboard” page. Click the “Order Additional Rider’s” icon to order additional/replacement Rider’s. Choose the option you need and order your new Rider’s. You should expect to receive your Rider Signs within 5-7 business days from the date they are ordered.

Who records my audio tours?

We recommend that you record them yourself so your prospect hears a personalized description of your listing. You can also have them recorded professionally if you choose.  You can find MLT’s recommended professional voice talent artist on your “My Dashboard” page.

How do I set up my Agent Greeting message, Voice Mail message, and Listing Description?

Click and download the Set-up Guide and review pages 1 – 2.

How can I retrieve my voice-mail?

There are 3 convenient options for you to retrieve your messages:

  • Dial 1-512-400-HOME, enter your admin pin, and your voice mail security code. Choose the option to listen to your voice mail.
  • Log in into the portal and click the voice mail icon.
  • Check your email. We email all your voice mail messages to you.

 

Or click the Set-up Guide to download complete instructions.

Can I pay you with a paper or electronic check?

No. We require all users to pay with either PayPal or a credit card. We accept most major credit cards. 

Do you offer a use of service guarantee?

Yes we do! We intend to earn you business every day, so if for any reason you are not completely satisfied with our services you can cancel your subscription any time you choose. That’s our guarantee to you!

If you choose to cancel your subscription, My Listing Talks will not finalize the End of Term  until you have completely used up the time you paid for. In other words, if you sign up for a monthly Subscription on Jan 1st, and then cancel your Subscription on Jan 15th; you will still be allowed to access the site for another 15 days. Then on Feb 1st, when the time you paid for has completely elapsed, My Listing Talks will remove your Membership privileges.

How do I cancel my subscription?

*Cancellation Process* It’s very simple. Simply click the Cancellation Button below. PayPal® will ask you to log into your PayPal® account. Once you’re logged in, PayPal® will display your Subscriptions with My Listing Talks. Here you can cancel your Subscription.

*Understanding Cancellations* It’s important to realize that a Cancellation is not an EOT ( End Of Term ). All that happens during a Cancellation event, is that billing is stopped, and it’s understood that you will continue to have access up through the time you paid for. My Listing Talks will not process an EOT  until you have completely used up the time you paid for. In other words, if you sign up for a monthly Subscription on Jan 1st, and then cancel your Subscription on Jan 15th; you will still be allowed to access the site for another 15 days. Then on Feb 1st, when the time you paid for has completely elapsed, My Listing Talks will remove your Membership privileges.

If you are a current member and want to cancel your subscription now simply press the Unsubscribe button below.

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